Claims
Claims Support
When you need to make a claim, BLC Insurance Group is here to help guide you through the process and connect you with the right claim documentation.
Step-by-step
What to do first
Make the area safe
If there is immediate danger, contact emergency services first and take reasonable steps to prevent further loss or damage.
Gather key information
Record the date, time, location, photos, invoices, police reports or other relevant details where available.
Contact BLC Insurance Group
Speak with your broker so we can help guide you through the next steps and insurer requirements.
Documentation
Download claim forms
Select the relevant form below. Completed forms can be returned to your broker for review and submission to the insurer.
Property Claim Form
Use this form for property damage or property-related claims.
Download Property Claim FormGet in touch
Claims enquiry form
Share a few details and a member of the BLC Insurance Group team will be in touch to discuss the next steps for your claim.
Please do not upload or submit sensitive medical, financial or highly confidential information through this form. A BLC Insurance Group representative will contact you to discuss next steps.
24/7 Emergency Response for Property Damage
If you require urgent assistance following property damage, BLC Insurance Group has access to a dedicated emergency response service through Johns Lyng Group.
The information on this page is general in nature. Claim acceptance, policy response and cover availability are subject to the terms, conditions, limits and exclusions of the relevant policy.